Technology Committee Minutes

October 2, 2024 1 p.m.

SCLS Headquarters

In person and Virtual

Action Items:

The TC approved the draft of the SCLS 5 year plan goals (2025-2029).

 

 

Present: E. Foley (1), J. Bailey (2), S. Kucher (5), J. Holmes (7), B. Anderson (8), N. Snortum, (9-10), C. Wong,  P. Garvey (11-13)

Absent: L. Schmiedicke (3), C. Danner (4), R. Mader (6), M. Spelman (11-13)

Excused: None

Recorder: Michelle Karls (SCLS)

SCLS Staff Present: Vicki Teal Lovely, Andrew Hoks

 

  1. Call to Order at 1:03 pm
    1. Introduction of guests/visitors

                                                    i.     Andrew Hoks from SCLS Technology.

    1. Changes/Additions to the Agenda

                                                    i.     None.

    1. Requests to Address the Committee

                                                    i.     None.

 

  1. Approval of previous meeting minutes: 6/5/2024
    1. Motion: J. Holmes moved approval of the June meeting minutes.  C. Wong seconded.
    2. Discussion: none.
    3. Vote: motion carried.

  2. Action Items

a.     Approve 5 year plan goals (2025-2029)

                                                    i.     Goal I: Support member libraries’ changing technology needs

                                                   ii.     Goal 2: Increase access to all types of resources

                                                 iii.     Goal 3: Provide Technology Training opportunities for library staff

                                                 iv.     Goal 4: Design & maintain technology solutions that increase efficiencies, enhance security or allow for scalability

                                                   v.     Goal 5: Prepare the network infrastructure to meet the needs of libraries into the future

1.     Motion: J. Holmes moved approval of the 5 year plan goals (2025-2029).  S. Kucher seconded. 

2.     Discussion:  We have an annual plan but also have to do a 5 year plan for DPI.  This group and the ILS Committee are approving the goals today.  SCLS staff will complete the plan and share it with committee members before it is voted on at the November meeting of the SCLS Board of Trustees.  Not much will be changed and these are the same goals we use for our annual plan.  V. Teal Lovely reviewed the goals and any changes in the document.   

3.     Vote: motion carried.

 

  1. Request for New Service
    1. None

  2. Discussion
    1. Review draft 2025 Technology Plan

                                                    i.     Discussion: V. Teal Lovely reviewed the draft 2025 Technology Plan.  This was emailed out to committee members because we are scaling back on what’s posted on our public part of the website.  This plan was moved to Technology Services page as it is password protected.  This group will approve this plan at the December meeting.  Please share with your clusters.  We cannot add items that would impact the budget at this moment but we can consider other requests.  They would need to be vetted by ILS/Tech staff.

    1. Review draft 2025 Meeting Calendar

                                                    i.     Discussion: V. Teal Lovely reviewed the draft 2025 Meeting Calendar.  We will approve this at the December meeting.

    1. Review PC Support Policy https://www.scls.info/patron-pcs

§  Proposed addition: Technology Committee approved software required to fulfill critical library service (see list) (new requests will follow the Process to Request a New Technology Service)

1.     Discussion: V. Teal Lovely reviewed the PC Support Policy.  A. Hoks is here today to answer questions.  He put a lot of this information in the August/September Technology Report and he reviewed that section.  In April 2023, MAD asked if SCLS would be interested in doing an Adobe project on the Patron PC image. The Technology Committee approved a pilot test to let them purchase Adobe Creative Suits and have SCLS do the installs.  MAD had it installed on 2 PCs and there have been no issues.  The policy is a list of customizations that we allow on the patron image.  J. Holmes wonders about using the word “select” in front of Adobe branded software.  Should we specify what that means?  A. Hoks would prefer not to list specifics here as the Adobe product list is changing all the time and the PC Policy would then require frequent updates.  He hopes that libraries would be contacting SCLS first before buying software.  The group liked the term “Fulfill critical library function” as it keeps it more general.  Any new service request would come through this committee.  Libraries can start the process with creating a Help Desk ticket.  This will be drafted for the next meeting for you to approve.

  1. Reports
    1. Technology Report

                                                    i.     V. Teal Lovely reviewed the August/September 2024 Technology Report.

  1. Items from Clusters
    1. Cluster 5 - BAR shared a staff question/concern.  They have been getting a fair number of patron complaints about printing.  Their current set-up defaults to double-sided and the print preview is difficult to access in order to change this.  A. Hoks said this would to be a Help Desk call/ticket because every printer driver is different.  The print preview issue is trickier but some things can be done.  A. Hoks will have the Help Desk get in touch BAR.

 

  1. Plan for next Meeting: December 4, 2024
    1. Action: Approve 2025 Meeting Calendar
    2. Action: Approve 2025 Technology Plan
    3. PC Support Policy modifications

 

  1. Adjournment at 1:42 pm.

 

SCLS staff is available to attend cluster meetings to share information and answer questions pertaining to this committee meeting and other departmental projects.
For more information about the Technology Committee, contact Vicki Teal Lovely.


TC Minutes 10-2-2024