The SCLS Technology Team maintains a small pool of spare PCs, utilized when a library workstation is in the process of repair. This pool provides a basic level of service to patrons and staff but is not intended to fully replicate all services, such as personal bookmarks or documents and non-standard software.
The spares pool will be used for PCs that conform to the overall support policies laid out previously in this document. Spares cannot be used to temporarily replace PCs out of compliance with the Support policy.
In the case where a PC cannot be repaired, libraries need to show a good faith effort in ordering a new PC. After SCLS determines that a new PC needs to be ordered, libraries have one month to place an order with SCLS for a replacement PC. Libraries can continue to use the spare PC until the new PC arrives and is ready to be used in the library.
History:
- Amended by the Technology Committee 04/01/2020