- Frequently Asked Questions
- ILL Etiquette Bookmark (PDF)
- Sample Letters for patrons when requests cannot be filled:
- Letter with checkboxes of reasons why request cannot be sent (Word doc)
- Letter with checkboxes of reasons why request cannot be filled:
Full sheet (Word doc) | Half sheet (Word doc) - Generic letter (without specific explanations) of why request cannot be filled (Word doc)
For information about placing OuterLibrary Loan requests for your patrons, contact Madison OuterLibrary Loan Office by outerloan [at] madisonpubliclibrary.org (email) or at 608-266-6302.
For more information, contact