Voice over Internet Protocol (VoIP) devices and voice traffic are prohibited on the SCLS network. This includes the “SCLS as ISP” service.
There are two reasons for this: a current lack of infrastructure and the prioritization of traffic.
- Lack of infrastructure
- SCLS currently does not have the design nor configuration in place to support VoIP’s required level of performance.
- VoIP devices often offer the ability to “daisy-chain” an existing ethernet connection (Ex. Connecting a PC to a VoIP phone and then connect the VoIP phone to the network). This requires a special configuration to separate data and voice traffic. We do not support this extra configuration. This daisy-chain method can also increase complexity for both support and library staff personnel.
- Prioritization of traffic
- There is an ethical dilemma when a system chooses to prioritize one site’s traffic over another’s. This would be required to ensure a minimum quality of service for voice traffic.
History:
- Approved by the Technology Committee 12/02/2020